- On long-distance coach tickets purchased at Misurazione scontrino offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the biglietto is purchased at the scontrino office.
How do Volte register for the MUGI system?
Website (Access your account > Private dipartimento) / Mugi APP (My settings > Private dipartimento) Preciso see account movements, primo posto up cards and obtain accedi flappy casino receipts for non-transferable cards you must register as a user of the system. To do this, go to the Private Sezione on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and di nuovo-mail address). Your password will be e-mailed onesto you, and you can then log on and carry out most operations. Registration is verso card (not per user), and the same personal giorno given on applying for the card must be provided. When minors are registered the details of the ID document used in the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or anche-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out cammino the Private Settore: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Volte check how many journeys Volte have made?
Anyone wishing to do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access onesto the Private Settore of the website. You can also check the last four movements and journeys made with the card at any sommita-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ancora-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and verso photocopy of your ID card or passport.
Where can Volte sommita up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.oppure.s. terminals.
- Insecable public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren ticket machines and tagliando offices.
- Automatic primo posto-up machines at the autobus stations durante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic sommita-up machines at Allee of Liberty 20, Donostia (on the calcio d’angolo of Txurruka street).
- On-line, modo the private reparto of the website, providing you are verso registered user.
How much credit can Rso load onto my card?
You can apice up from �5 sicuro verso maximum of �300, per multiples of �5. For on-line operations the maximum sommita-up is �100.
How and when do on-line primo posto-ups become available for use?
On-line primo posto-ups carried out before h are available from h the next day, and apice-ups made after h take an insolito day to become available. However, this type of sommita-ups must be activated on Lurraldebus coaches, city buses sopra Donostia, Irun, Errenteria and Zarautz, at Pesa ticket offices or at Kutxabank ATMs. So, when you board the filobus tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.
*City buses durante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your primo posto up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.